Return/Exchange policy
In the rare event that you are not fully satisfied with what you ordered or certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order, just return it to us.
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for Return:
1. If you have any return or exchange that time you have to pay AED 14 for only shipping charge.
2. Products/Items must be UNUSED.
3. Products should be returned in their original packaging along with the original price tags, labels and invoices.
4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Refund will be processed based on the mode of payment of the order paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.